Discover our flexible packages for your DevOps needs
Our packages are designed to offer maximum flexibility while meeting your needs. Whether you have one-off or recurring needs, our packages adapt to your budget and priorities, giving you complete control over the amount of time spent. Discover the package that's right for you.
Flexible and transparent time credit
Each package gives you access to a time credit to be used over two years, whether for remote work or on your premises. Thanks to accurate time management, you only pay for what you actually use, to the nearest half-hour for remote tasks and to the nearest half-day for on-site interventions.
In a nutshell:
- Credit valid for 2 years.
- Time charged transparently, with no hidden costs.
- Remote time can be converted to on-site time.
Packages to suit all needs and budgets
Our packages are designed to suit all kinds of needs. Whether you choose a small envelope to be credited in advance or a larger package with Pay As You Go billing, our packages guarantee full flexibility. Depending on the package, you can credit time again at any point or switch to PAYG mode with billing based solely on time consumed.
The packages:
- XS and S packages with initial credit upfront.
- Higher packages: re-credit or PAYG mode.
- Guaranteed first response time in some packages.
Package |
Initial credit |
Potential available days |
Provisioning mode |
PAYG possible ? |
Details |
XS |
10 + 1 day |
None |
Full Upfront |
No |
Ideal for start-ups and very small businesses just starting out on their DevOps journey |
S |
20 + 2 days |
None |
Full Upfront |
No |
For teams with moderate infrastructure needs |
M |
15 + 2 days |
38 days |
Partial Upfront |
Yes |
The preferred option for teams with less than 20 developers wanting to respond flexibly to unforeseen circumstances |
L |
30 + 3 days |
77 days |
Partial Upfront |
Yes |
Recommended for teams of more than 20 developers aiming to optimise the average daily rate of DevOps resources |
XL |
40 + 5 days |
120 days |
Partial Upfront |
Yes |
For SMEs with recurring DevOps and infrastructure needs |
XXL |
75 + 7 days |
218 days |
Partial Upfront |
Yes |
Designed for SMEs and large companies with a substantial infrastructure and DevOps project roadmap |
PAYG mode flexibility and service guarantee
In PAYG mode, you are only billed for the time used, but there is no guarantee of the first response time to process your requests (‘best effort’ mode). If you want a guarantee that your requests will be handled swiftly, you can easily add time credit. Therefore, our packages offer the possibility to switch between maximum flexibility and a guaranteed service commitment .
In a nutshell:
- PAYG mode for scalable invoicing with control and flexibility.
- Easy top-up to enjoy our guaranteed first-response time.
Assigned teams and optimized intervention management
Our teams, composed of at least two engineers, are available to intervene both remotely and on site. On-site availability is limited to two engineers at a time, with advance notice given for planning purposes. To ensure continuity of service, we provide replacements in the event of a team member's absence or unavailability.
In a nutshell:
- Assigned team and continuity of service.
- Scheduled on-site availability with advance notice.
- Transparent remote or on-site time allocation.